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Principle #3: Do What You Said You Were Going To Do (Top Things To Look For In A Web Design / Software Company)

Paul Hickey
5 min readDec 13, 2018

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If I had to pick one of our company principles that I believe is the most important, it would unequivocally be this one.

Our principles are the rules we live by. Our set of ever-growing fundamental truths that serve as the foundation for our belief system and set us up to execute our work to the maximum possible self-fulfillment & client experience.

Our goal is to be the best client services company, period. And if we even want to sniff achieving that, we always have to do what we said we were going to do.

Because, quite frankly, for all employees of any client service company — big or small — there is one thing that is always true:

Whether they tell you this or not, today, all of your clients are expecting to hear from you.

You can believe it, or not, I don’t care, but it is the ultimate truth.

So, in order to actually put yourself in a good position when that happens, is you ALWAYS have to do what you said you were going to do.

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Paul Hickey
Paul Hickey

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